Trust policy
Corrections Policy
If readers spot a factual issue, stale listing, broken link, or unsupported claim, we review it and update the affected route where a correction is needed.
What qualifies as a correction
- Incorrect product detail, specification, or policy statement.
- Broken, outdated, or incorrect link destination.
- Material mismatch between listed picks and the route evidence summary.
- Unsupported hands-on, testing, price, stock, or commercial claim.
- Disclosure, accountability, or review-basis wording that is unclear or misleading.
How we handle requests
Send correction requests through the contact page with the route URL, the affected claim or product, and a short description of what looks wrong. Useful evidence includes manufacturer pages, merchant listings, screenshots, or source links.
We triage corrections by impact: factual accuracy, buyer risk, disclosure clarity, broken destinations, and whether the issue changes the recommendation a reader might reasonably make.
If a correction changes buyer guidance materially, we refresh route timestamps and reviewer metadata on the page. Minor wording fixes may be handled without a separate public change note.
Public accountability for corrections
- Correction triage is handled by the named reviewer role, not an anonymous inbox.
- Material fixes are reflected on the affected route via refreshed review or update context.
- Ranking changes are made only where the evidence supports a change, not because a correction was requested.
- UK Shortlists does not claim zero-error publishing; it commits to transparent fixes and visible accountability.
See the Corrections & Updates Log for what UK Shortlists treats as a material logged update.