ChatGPT app privacy & support
How UK Shortlists ChatGPT apps use information
This page explains the information used when you interact with a UK Shortlists app in ChatGPT, the limits of those apps and how to ask for support or deletion.
Last updated: 27 July 2026. See the wider Privacy Policy for website data handling.
What the apps do
UK Shortlists ChatGPT apps help people find relevant UK Shortlists guides, compare suitable starting points and understand checks to make before buying.
They do not complete purchases, access Amazon or retailer accounts, change product rankings, send marketing email without consent or ask for payment details.
Information we process
We process the question and context you choose to provide, such as the product category, budget and features that matter to you. Basic technical request information may also be processed for security and reliability.
If you ask for a custom shortlist, we process the email address and buying details you submit so we can review and respond to that request. Newsletter signup is separate and requires its own consent.
What not to send
Do not send passwords, API keys, authentication codes, payment-card details, order numbers, private account links, government identification or sensitive health information.
The apps do not need an exact location, contact list, retailer login or payment information to provide buying guidance.
Retention and deletion
Routine technical logs are kept only as long as reasonably needed for security, reliability and support. Where UK Shortlists controls the setting, raw prompt logs are limited to 30 days unless longer retention is required to investigate abuse, resolve a support request or meet a legal obligation.
Custom shortlist requests are kept while they are being reviewed and for a reasonable follow-up period. You can ask us to correct or delete information using the contact details below.
Third-party services
ChatGPT interactions are processed by OpenAI under its own terms and privacy policy. UK Shortlists services may also use a cloud-hosting provider to deliver the app endpoint securely.
Prompt text is not sent to affiliate networks or retailers by the UK Shortlists app. Retailer journeys begin only when you choose to open a link on the UK Shortlists website.
Support, correction and deletion
Email editorial@ukshortlists.co.uk or use the contact page.
Include the app name, the approximate time of the interaction and a short description. Do not include credentials or payment information.